Diagonal Hostel - Habitación compartida 2

Precisam fazer um retex de atendimento ao cliente. Positive: Localização. Perto do centro. Negative: Horrível conseguir entrar no hostel. Não há ninguém na recepção você precisa ligar para o telefone e como todas as portas são automáticas perdemos um tempo enorme para simplesmente conseguir entrar no hostel. Não indico.

Positive: La ubicación, hice muchos amigos extranjeros, todos los huéspedes super respetuosos con las cosas de los demás y lo de uno. Todo siempre estuvo muy bien aseado Negative: El sabado 27 de septiembre que lavaron y le hicieron aseo a la nevera y yo no estuve en el hostel cuando volví ya no estaba una botella con agua totalmente nueva y un poquito de coca cola que me quedaba (si es cierto que eso no estaba en una bolsa) pero me disgusto ese detalle

Perfetto in tutto

LA PEOR ESTANCIA EN BARCELONA Positive: Horrible, el lugar estaba mal oliente, totalmente desordenado, sucio, la camas desordenadas todas y olía muy feo todo el lugar, no lo recomiendo Negative: Todo, todo está mal en ese lugar, de verdad no deberían ni publicarlo, desde que entré estaba muy desordenado y sucio, olía tan mal, la cama donde yo iba a estar estaba desordenada y olía tan feo, de verdad no recomiendo este lugar a absolutamente nadie, no pude quedarme allí, tuve que buscar otro hotel porque este era tan desagradable que fue imposible alojarme allí

No one at the reception, gave me an unsafe feeling. Positive: The location was good. Space to eat and drink with 1 fridge, 2 microwaves, 2 water cookers and 2 Dolce Gusto coffee makers. Negative: -There is no one at the reception. They want to safe money on staff. Other hostels have reception staff 24/7. Everything is by phone and Whatsapp with people that are not the most helpful and customer friendly. The only staff member is one or sometimes 2 cleaning ladies. Unfortunately it gave me an unsafe feeling, since the two big rooms are mixed rooms with no key/card. -The lights in the common areas work with a sensor, they go out fast, meaning eating or showering in the bathroom it goes dark. -They ask for a deposit and pay it back almost 2 weeks later. In my situation they wanted to charge me 35 euros Tuesday afternoon and I was leaving Thursday morning. Doesn't make sense to me because it's a very old apartment with almost everything used, worn out, clogged piping and already mal functioning. -If I had no choice I would stay there. That was my situation, other hostels were fully booked and this one was cheap, about 150 for a week and nearest to where I was. -They wanted people to label their food and beverages but there were no labels. Food and beverages without labels, they throw it away. When I requested labels, they answered me that food must be labeled. There was no way of having a normal communication with some of these people.